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August 28, 2008

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What separates Tru Cal from the rest?

Superior Quality:

Fact: It is rare to find a test equipment dealer who is 17025 Accredited by A2LA and ISO9001 Certified by Underwriters Laboratories.

Does a test equipment dealer need the highest calibration accreditations like Tru Cal?

No, but if it's important for your company to have trained and dedicated technicians using approved quality procedures in performing calibration tests on your test equipment, the answer should be yes. The answer should be yes in order for your company to pass quality audits. The calibration certificates received with your test equipment should be officially approved by a recognized registrar. If it's important to reduce downtime when performing your tests, the answer should be yes.

What is Tru Cal's turnaround time?

We offer various delivery packages depending on your specific purchase, rental or calibration needs.
For purchase or rental requirements, we generally quote 1 - 2 weeks to deliver calibrated units, however we are extremely flexible on the delivery lead time depending on your delivery needs.
For calibrations, we are certified to perform calibrations at our customer sites. For equipment shipped to Tru Cal, we generally quote 5-7 working days to service and return scheduled calibrations.For urgent needs, we offer free weekend calibrations. Also, we offer next on bench service for an extra fee depending on the equipment. Also to save time and protect your equipment, we offer free delivery and pickup for local companies.

How do we compare in pricing?

We urge you to compare our sales and service pricing to our competitors. Even with all the extra benefits provided by Tru Cal, our pricing is consistently as good or better than our competitors.

What types of equipment do we carry and where do we get it?

We stock a wide variety of RF, Microwave, Optical, and General Purpose test equipment. We continually purchase and consign surplus equipment from our calibration and sales customers. Also, we network daily with hundreds of test equipment sources worldwide. It is rare that we are unable to source any test equipment needed. And if it makes more sense for another company to service your needs, we will advise you the name and number of the company/person to contact.
We believe the most important difference between Tru Cal and the others is our people. Tru Cal people are dedicated to the success of Tru Cal and our customers. We have many years of experience in the industry. The average length of service for a Tru Cal employee is 7 years. We believe in following through with our promises and want to be known as a vendor people can trust and depend on - to do the job right the first time. We appreciate the opportunity to serve you. Please contact us if there is anything we can do to help.

The Tru Cal Team


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